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The Bird in Hand is a residential country hotel and restaurant managed by Heavitree Inns Limited, a part of the Hall & Woodhouse Brewery. Staff from PIE evaluated the performance of the sewage treatment plant on site. The plant comprised a Bioclere system installed by a local group of drainage engineers in 1989 who were subsequently responsible for its maintenance and de-sludging. The plant discharged via a soakaway and repeatedly failed its discharge consent. The PIE team proposed a waste audit of the effluent streams before and after treatment to assess the effectiveness of the Bioclere system. The
study showed that poor de-sludging, inadequate solids separation and
grease removal had all contributed to compliance failure. The UK agents
for the Bioclere plant were contacted to arrange a maintenance visit
and system check which highlighted a number of additional system failures.
These were rectified under PIE's project management, and the plant achieved
compliance within two months.
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